Privacy Policy
Opportune Safaris is committed to protecting your personal data in accordance with Rwandan law and industry best practices. We comply with Rwanda’s Data Protection Law (Law No. 058/2021), which came into effect on October 15, 2021 (Data Protection Laws of the World). In line with guidelines from the Rwanda Development Board and Visit Rwanda, we collect only the information needed to provide travel services safely and efficiently. Our policy includes:
Data Collected: When you inquire or book, we collect personal data such as name, contact information, passport details, date of birth, and payment information. We may also collect special data relevant to travel health (e.g. dietary needs, medical conditions) or demographic data (e.g. nationality) for regulatory compliance.
Purpose of Use: We use your data to make reservations (flights, accommodations, permits), process payments, communicate itinerary details, and comply with immigration/insurance requirements. Data may be shared with trusted partners (airlines, hotels, guides) strictly to facilitate your travel.
Legal Basis: Under Rwandan law and international best practice (similar to GDPR principles), we process your data with your consent and to fulfill our contract with you. You have the right to withdraw consent, but this may make booking impossible. We retain records as required by law and for quality control.
Data Protection: Personal data is stored securely. We use technical safeguards (encryption, secure servers) and organizational safeguards (limited staff access, confidentiality agreements) to protect your information from unauthorized access or loss.
Third-Party Transfers: We will not sell your personal data. When necessary, we may transfer data to service providers or authorities (e.g. for visa processing or safety reporting). All third parties are vetted to meet privacy standards. If you consent, we may send your data to external apps (for example, an online travel portal or insurance company) to improve service.
Cookies and Website: Our website may use cookies or tracking (e.g. Google Analytics) to improve user experience. No sensitive data is collected via cookies. You may decline cookies, but some website features may not function.
Your Rights: Under Rwanda’s Data Protection Law and general privacy principles, you have the right to:
Access the personal data we hold about you and obtain copies.
Correct inaccurate or incomplete data.
Request deletion of data (if no longer needed for legal purposes).
Object to processing for marketing purposes.
Data Controller: Opportune Safaris (registered in [Rwanda]) is the data controller. For any questions or to exercise your data rights, contact our Data Officer at info@opportune-safaris.com.
By using our services or website, you consent to this Privacy Policy. We keep this policy under review and will update it to comply with new regulations or RDB guidelines as needed.
